Blog

Troubleshooting

Adding a 2nd Farm

  1. On the Home Page, choose Other Features.
  2. Press Add Another Farm.
  3. Enter the farm name in the field provided under Join New Farm.
    If you have previously been authorised, you will gain access immediately. If not, the owner of the farm will get an alert and will need to authorise you before you see any data.
  4. Return to the Home Page. A new button will have appeared called Change Farm. Press this to open a new screen that allows you to switch between farms.

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Editing A Treatment—Method 1

  1. On the Horse’s Page, choose Add/Edit Note.
  2. Swipe the note recording the treatment to the right.
  3. Press Edit.
  4. Change the part that needs to be edited and press Confirm.
  5. The treatment record is now changed, including a record of that change and by whom.

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Editing a Treatment—Method 2

  1. On the Horse’s Page, choose Treatments for this horse.
  2. Press Treatment record.
  3. Press View/Edit for this Horse: Treatment Record.
  4. Swipe the relevant treatment to the right to reveal the Delete/Edit buttons.
  5. Press Edit.
  6. Change the part that needs to be edited and press Confirm.
  7. The treatment record is now changed, including a record of that change and by whom.

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Changing a Future-dated Treatment Course

  1. On the Horse’s Page, choose Treatments for this horse.
  2. You will see all scheduled treatments. Press in any box to change treatments—amount, route, frequency, duration or time of treatment.
  3. Enter new value in the field provided and press OK.
  4. The new value will be programmed for the remaining doses for this horse.

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Deleting a Note

  1. On the Horse’s Page, choose Add/Edit Note.
  2. Swipe the relevant note to the left to reveal the Delete/Edit buttons.
  3. Confirm that you want to delete the note in the pop-up.
  4. The note will be scored through.
    You can only delete notes if you created it yourself or if you are the data owner/subscription holder/owner of the farm.

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Editing Repro Details for a Mare

  1. On the Horse’s Page, choose Reproduction Data and Exam.
  2. On the top, dark blue header panel, press Edit.
    The Edit button is always available on this blue header panel in then Reproduction Unit.
  3. You will see the current data—change to reflect the actual status of the mare.
  4. On the 2nd page you can change the stallion she is in foal to or due to be covered/inseminated by, and/or the type of reproduction.
  5. Press Done and the changes will be made.

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